Hi friends! 👋
If you’re on the lookout for a rewarding opportunity in the hospitality sector, particularly with the Indian Railway Catering and Tourism Corporation (IRCTC), you’re in luck! The IRCTC East Zone has announced walk-in interviews for the position of Hospitality Monitor. This is an exciting opportunity for individuals passionate about hospitality, offering a promising career path. Let’s dive into the details so you can get all the necessary information!
Meta Description
IRCTC East Zone has announced 50 Hospitality Monitor vacancies on a contractual basis. Check eligibility, salary, age limit, responsibilities, selection process, walk-in interview dates, and how to apply.
IRCTC Hospitality Monitor Recruitment 2025 (East Zone)
If you have a keen interest in the hospitality industry and aspire to work with IRCTC, this is an excellent opportunity for you! The recruitment process is based on walk-in interviews, making it accessible for freshly graduated professionals with relevant qualifications and experience.
Let’s break down this job post for a clearer understanding.
Job Overview
Here’s a quick summary of the job details for your easy understanding:
| Category | Details |
|---|---|
| Job Role | Hospitality Monitor |
| Company | IRCTC – East Zone |
| Qualification | B.Sc Hotel Management / BBA-MBA Culinary / MBA Tourism & Hotel Management |
| Experience | Minimum 2 years |
| Salary | ₹30,000/- per month + Daily Allowances & Benefits |
| Job Type | Contract (2 years, extendable by 1 year) |
| Location | North-East States / West Bengal / Bihar / Jharkhand (Can be transferred anywhere in India) |
| Skills / Requirements | Hospitality Knowledge, Monitoring, Customer Handling, Staff Coordination, MS Office, Problem Solving |
Company Details – About IRCTC
The Indian Railway Catering and Tourism Corporation (IRCTC) is a Government of India enterprise responsible for managing catering, tourism, online ticketing, and hospitality services across Indian Railways. Working with IRCTC provides an opportunity to gain experience in large-scale hospitality operations and enhance customer service skills.
Job Role – Hospitality Monitor
As a Hospitality Monitor, your primary responsibility will be to ensure top-quality food, service, and an exceptional customer experience both on trains and in static catering units. This role is ideal for candidates with a passion for hospitality management and a knack for operational supervision.
Educational Qualifications
Candidates must possess one of the following qualifications:
- Full-time B.Sc in Hospitality and Hotel Administration from CIHM/SIHM/PIHM affiliated with NCHMCT / UGC / AICTE
- BBA / MBA (Culinary Arts) from the Indian Culinary Institute
- B.Sc Hotel Management & Catering Science from a Government-recognized university
- MBA (Tourism & Hotel Management) from a UGC / AICTE recognized university
- Minimum 2 years of post-qualification experience in the hospitality field
Vacancies
Hospitality Monitor: 50 Posts (Reservation as per Government rules)
Salary Details
| Component | Amount |
|---|---|
| Monthly Salary | ₹30,000/- (including statutory deductions) |
| Daily Allowance | ₹350/day (when on train duty) |
| Lodging Charges | ₹240/- per night (if stay is required) |
| National Holiday Allowance | ₹384/- per NH worked |
| Medical Insurance | Reimbursable as per IRCTC norms |
This structure boosts the total earning potential depending on your duty schedule.
Age Limit
| Category | Upper Age Limit |
|---|---|
| General (UR) | 28 years |
| OBC | +3 years |
| SC / ST | +5 years |
| PwBD | +10 years |
Cut-off date: 01/11/2025
Job Responsibilities
As a Hospitality Monitor, your responsibilities will include:
- Supervising and monitoring food production & quality
- Ensuring compliance with hospitality standards
- Checking manpower & materials in catering units
- Addressing customer/passenger issues
- Collecting and analyzing feedback
- Ensuring statutory compliance & safety
- Training staff in equipment handling
- Coordinating with departments and partners
- Performing any assigned tasks by IRCTC
Other Benefits & Important Information
- This is a purely contractual job; no claim for permanent employment.
- A one-month notice is required to terminate the contract.
- Candidates must be medically fit.
- A security deposit of ₹25,000/- is required if selected.
- No TA/DA will be provided for attending the interview.
- All original documents must be presented during the interview.
Selection Process
The selection process is entirely based on a walk-in interview. Here are the steps:
- Fill and bring the completed Application Form (found in the PDF).
- Submit the form at the venue along with original documents.
- Interviews will be conducted based on credentials & performance.
- Final selection will be based on merit.
Walk-in-Interview Details
| Date | Time | Venue |
|---|---|---|
| 08/12/2025 | 10 AM – 5 PM | IRCTC Zonal Office, 3 Koilaghat Street, Ground Floor, Kolkata – 700001 |
| 09/12/2025 | 10 AM – 5 PM | Same venue |
| 10/12/2025 | 10 AM – 5 PM | Same venue |
How to Apply for IRCTC Hospitality Monitor Jobs 2025
Applying for this position is quite simple! Follow these steps:
- Click the APPLY NOW link provided.
- Download the Application Form (attached in the official notification).
- Fill the form carefully with your personal details, qualifications, and experience; attach a recent photograph.
- Collect all required documents including certificates from 10th and 12th grades, graduation and post-graduation mark sheets, experience certificates, caste certificate (if applicable), and ID proof.
- Visit the walk-in venue at IRCTC Zonal Office, Kolkata from 8th to 10th December 2025, between 10 AM and 5 PM.
- Submit the filled form and documents at the IRCTC verification desk.
- Attend the interview and showcase your skills.
Important Links
Conclusion
Friends, the IRCTC Hospitality Monitor recruitment presents an exciting opportunity for hospitality graduates with at least 2 years of experience. With competitive salary, allowances, and a significant role in the hospitality sector, this is a great chance to build your career.
Please remember, we do not charge any fees for this information, and the details have been gathered from official sources. Best of luck to all applicants!